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Product warranty guide - Port Macquarie

How to use this product warranty guide

​There are literally thousands of products from dozens of suppliers which have been used in the construction of your home, each of which comes with its own manufacturer’s product warranty.

The below table is intended as an easy reference guide to the warranties in your home. To obtain full warranty terms and conditions for a product in your home please contact the manufacturer directly.

What to do if you have a warranty claim:

  1. Find the product in the below table
  2. Check that your claim is within the warranty period
  3. Contact the relevant company directly to make a claim

NOTE: If the product for which you wish to make a warranty claim is not stated in the below table, contact Coral Homes’ head office on 07 5585 2555.

Product warranty guide


ProductCompanyContactWarranty Guide*
​Air conditioning​Air Efficient

02 4023 4197
0413 581 557
info@airefficient.com.au

​Daikin air-conditioning units: 5 years
Ductwork: 10 years
Zone motors and fittings: 1 year
Aluminum windowsA&L Windows 
07 3451 4100
www.alwindows.com.au
7 years
AppliancesTechnika 
1800 333 244
service@technika.com.au
Parts and labour: 3 years
BasinsIdeal Standard (Reece) 
1300 553 437
www.reece.com.au
Product: 7 years (minimum)
Caroma (GWA Bathrooms and Kitchens) 
13 14 16Product: 10 years
Parts and labour: 1 year
BathsPosh Kensington and Arc Kado (Reece) 
1300 553 437
www.reece.com.au
Product: 10 years
Caroma (GWA Bathrooms and Kitchens) 
13 14 16Bath shell: 10 years
Labour: 1 year
BlindsLovelight 
1300 763 171
www.lovelight.com.au
Product: 1 year
BricksPGH Bricks131 579
www.pghbricks.com.au
Product: 25 years
Austral Bricks132 742
www.australbricks.com.au
Product: 100 years
Cabinetry: laminateLaminex and Formica132 136
www.laminex.com.au
www.formica.com/en/au
Product: 7 years
CarpetCarpet CallNSW – 02 8805 6717
NSW - nops.service@carpetcall.com.au
QLD – 07 3489 1315
QLD - qld.service@carpetcall.com.au
Product: 5 years (minimum)
Installation: 2 years
Ceramic tilesBeaumont Tiles07 3373 6250
tradeqld@tile.com.au
www.beaumont-tiles.com.au
Product: 10 years
National Tiles1300 733 000
www.nationaltiles.com.au
Product: 10 years
COLORBOND® steel fascia and gutterBluescope1800 022 999
steeldirect@bluescope.com

Corrosion to perforation: up to 36 years
Paint flake and peel: up to 20 years
To register and apply for BlueScope Warranty, ​click here
COLORBOND® Steel roofingBluescope1800 022 999
steeldirect@bluescope.com

Corrosion to perforation: up to 36 years
Paint flake and peel: up to 20 years
To register and apply for BlueScope Warranty, ​click here
Clay roof tilesBristile Roofing1300 274 784
www.bristileroofing.com.au
Roof tiles: 50 years
Colour for life (clay tiles)
Installation: 10 years
Concrete roof tiles
Doors and mouldingsHume Doors and Timber 
07 3489 6200
anicholson@humedoorsqld.com.au
www.humedoors.com.au
Doors: 5 years
Door sets and locksGainsborough Hardware 
131 418
aftersales@gwagroup.com.au
www.gainsboroughhardware.com.au
Tarnish resistant - 2 years
Mechanical guarantee - 5 years
Garage doorsB&D Doors 
13 62 63
www.bnd.com.au
Garage doors
Panelift: 3 years
Panelift Icon: 5 years

Openers
PanelPro: 2 years
CAD PD, CAD S & Prodigy: 5 years
Hot water systemRheem 
131 031
warrantyenquiry@rheem.com.au
www.rheem.com.au
Instantaneous gas units
Accessories: 1 year
Parts and labour: 3 years
Heat exchanger: 10 years
Chromagen 
1300 367 565 www.chromagen.com.auSolar hot water: 5 years
Heat pumps Tank: 5 years
Compressor: 1 year
Gas Boosters(HE): 10 years
Parts and labour: 1 year
InsulationCSR Bradford 
1300 850 305
www.bradfordinsulation.com.au
Batts: 70 years
Reflective wrap: 10 years
Internal plumbingReliance 
1800 810 803 www.relianceworldwide.com.auYorkflex Sharkbite (pipe and fittings): 25 years
RMC valves: 2 years
Laminated vanities and kitchensPlease contact Coral Homes' Head Office on 07 5585 2555Joinery: 2 years
Hettich hardware: Limited lifetime
Other products: 1 year
Laundry tubsEverhard (Reece) 
1300 553 437
www.reece.com.au
Product: 25 years
Pest controlEnviropest
1800 048 20020 years (minimum) subject to 12 monthly inspections
ShowersGWA Bathrooms and Kitchens 
13 14 16Product: 10 years
Parts and labour: 1 year
Phoenix Tapware 
1300 553 437 – ReeceProduct and parts: 15 years
Product, parts and labour: 1 year
Shower screens, mirrors and doorsJeldwen (Regency and Stegbar) 
1300 737 909
www.jeld-wen.com.au
Product: 7 years
SinksMizu (Reece) 
1300 553 437
www.reece.com.au
Product: 10 years (minimum)
Franke (Reece) 
1300 553 437
www.reece.com.au
Parts and labour:
Granite: 25 years
Stainless steel:50 years
Clark (GWA Bathrooms and Kitchens) 
13 14 16Product: lifetime replacement
Parts and labour: 1 year
StaircasePlease contact Coral Homes' Head Office on 07 5585 2555
Stone benchtopsCaesarstone1300 119 119Original slab: 10 years
InstallationPlease contact Coral Homes' Head Office on 07 5585 2555
TapwareCaroma (GWA Bathrooms and Kitchens) 
13 14 16Product: 10 Years
Finishes, parts and labour: 1 year
Dorf 
13 14 16Tapware engine: 20 years
Finishes, parts and labour: 1 year
Reece 
1300 553 437
www.reece.com.au
Product: 7 years (minimum)
Phoenix Tapware1300 553 437 – Reece
www.reece.com.au
Product and parts: 7 years
Mixer cartridge: 15 years
Product, parts and labour: 1 year
TimberHyne Timber 
1300 304 963
www.hyne.com.au
25 years for structural damage from termites
Toilet suitesCaroma (GWA Bathrooms and Kitchens)13 14 16Cisterns and pans
Product: 10 years
Parts and labour: 1 year

Seats and accessories
1 year
Fowler (GWA Bathrooms and Kitchens)
TRUECORE® steel frameBluescope 
1800 022 999
steeldirect@bluescope.com
Up to 50 years
To register and apply for BlueScope Warranty, ​click here
Polyethylene rainwater tanks and pumpsVarious 
Please contact Coral Homes' Head Office on 07 5585 2555Tanks: 10 years
Pumps: 2 years
WaterproofingWet-Seal 
1800 025 081
coral@wet-seal.ws
www.wet-seal.ws
Product and labour: 7 years


​*Manufacturer's warranty information shown is intended as a guide only. Due to the continuing development of Coral Homes’ designs and products, Coral Homes reserves the right to alter its product specifications and suppliers at any time and without notice. For further information on product warranties please contact directly the relevant manufacturer listed in the above table.