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Product warranty guide - Hervey Bay

How to use this product warranty guide

​There are literally thousands of products from dozens of suppliers which have been used in the construction of your home, each of which comes with its own manufacturer’s product warranty.

The below table is intended as an easy reference guide to the warranties in your home. To obtain full warranty terms and conditions for a product in your home please contact the manufacturer directly.

What to do if you have a warranty claim:

  1. Find the product in the below table
  2. Check that your claim is within the warranty period
  3. Contact the relevant company directly to make a claim

NOTE: If the product for which you wish to make a warranty claim is not stated in the below table, contact Coral Homes’ head office on 07 5585 2555.


Product Company Contact Warranty Guide*
​Air conditioning ​Arctic Cold  ​1300 729 889
info@arcticcold.com.au
www.arcticcold.com.au
​Daikin air-conditioning units: 5 years
Ductwork: 10 years
Zone motors and fittings: 1 year
Aluminum windows A&L Windows
07 3451 4100
www.alwindows.com.au
7 years
Appliances Technika
1800 333 244
service@technika.com.au
Parts and labour: 3 years
Basins Ideal Standard (Reece)
1300 553 437
www.reece.com.au
Product: 7 years (minimum)
Caroma (GWA Bathrooms and Kitchens)
13 14 16 Product: 10 years
Parts and labour: 1 year
Baths Posh Kensington and Arc Kado (Reece)
1300 553 437
www.reece.com.au
Product: 10 years
Caroma (GWA Bathrooms and Kitchens)
13 14 16 Bath shell: 10 years
Labour: 1 year
Blinds Lovelight
1300 763 171
www.lovelight.com.au
Product: 1 year
Bricks PGH Bricks 131 579
www.pghbricks.com.au
Product: 25 years
Austral Bricks 132 742
www.australbricks.com.au
Product: 100 years
Cabinetry: laminate Laminex and Formica 132 136
www.laminex.com.au
www.formica.com/en/au
Product: 7 years
Carpet Carpet Call NSW – 02 8805 6717
NSW - nops.service@carpetcall.com.au
QLD – 07 3489 1315
QLD - qld.service@carpetcall.com.au
Product: 5 years (minimum)
Installation: 2 years
Ceramic tiles Beaumont Tiles 07 3373 6250
tradeqld@tile.com.au
www.beaumont-tiles.com.au
Product: 10 years
National Tiles 1300 733 000
www.nationaltiles.com.au
Product: 10 years
COLORBOND® steel fascia and gutter Bluescope 1800 022 999
steeldirect@bluescope.com

Corrosion to perforation: up to 36 years
Paint flake and peel: up to 20 years
To register and apply for BlueScope Warranty, ​click here
COLORBOND® Steel roofing Bluescope 1800 022 999
steeldirect@bluescope.com
Corrosion to perforation: up to 36 years
Paint flake and peel: up to 20 years
To register and apply for BlueScope Warranty, ​click here
Clay roof tiles Bristile Roofing 1300 274 784
www.bristileroofing.com.au
Roof tiles: 50 years
Colour for life (clay tiles)
Installation: 10 years
Concrete roof tiles
Doors and mouldings Hume Doors and Timber
07 3489 6200
anicholson@humedoorsqld.com.au
www.humedoors.com.au
Doors: 5 years
Door sets and locks Gainsborough Hardware
131 418
aftersales@gwagroup.com.au
www.gainsboroughhardware.com.au
Tarnish resistant - 2 years
Mechanical guarantee - 5 years
Garage doors B&D Doors
13 62 63
www.bnd.com.au
Garage doors
Panelift: 3 years
Panelift Icon: 5 years

Openers
PanelPro: 2 years
CAD PD, CAD S & Prodigy: 5 years
Hot water system Rheem
131 031
warrantyenquiry@rheem.com.au
www.rheem.com.au
Instantaneous gas units
Accessories: 1 year
Parts and labour: 3 years
Heat exchanger: 10 years
Chromagen
1300 367 565 www.chromagen.com.au Solar hot water: 5 years
Heat pumps Tank: 5 years
Compressor: 1 year
Gas Boosters(HE): 10 years
Parts and labour: 1 year
Insulation CSR Bradford
1300 850 305
www.bradfordinsulation.com.au
Batts: 70 years
Reflective wrap: 10 years
Internal plumbing Reliance
1800 810 803 www.relianceworldwide.com.au Yorkflex Sharkbite (pipe and fittings): 25 years
RMC valves: 2 years
Laminated vanities and kitchens Please contact Coral Homes' Head Office on 07 5585 2555 Joinery: 2 years
Hettich hardware: Limited lifetime
Other products: 1 year
Laundry tubs Everhard (Reece)
1300 553 437
www.reece.com.au
Product: 25 years
Pest control Hervey Bay and Maryborough Pest Control
07 4128 4141 20 years (minimum) subject to 12 monthly inspections
Showers GWA Bathrooms and Kitchens
13 14 16 Product: 10 years
Parts and labour: 1 year
Phoenix Tapware
1300 553 437 – Reece Product and parts: 15 years
Product, parts and labour: 1 year
Shower screens, mirrors and doors Jeldwen (Regency and Stegbar)
1300 737 909
www.jeld-wen.com.au
Product: 7 years
Sinks Mizu (Reece)
1300 553 437
www.reece.com.au
Product: 10 years (minimum)
Franke (Reece)
1300 553 437
www.reece.com.au
Parts and labour:
Granite: 25 years
Stainless steel:50 years
Clark (GWA Bathrooms and Kitchens)
13 14 16 Product: lifetime replacement
Parts and labour: 1 year
Staircase Please contact Coral Homes' Head Office on 07 5585 2555
Stone benchtops Caesarstone 1300 119 119 Original slab: 10 years
Installation Please contact Coral Homes' Head Office on 07 5585 2555
Tapware Caroma (GWA Bathrooms and Kitchens)
13 14 16 Product: 10 Years
Finishes, parts and labour: 1 year
Dorf
13 14 16 Tapware engine: 20 years
Finishes, parts and labour: 1 year
Reece
1300 553 437
www.reece.com.au
Product: 7 years (minimum)
Phoenix Tapware 1300 553 437 – Reece
www.reece.com.au
Product and parts: 7 years
Mixer cartridge: 15 years
Product, parts and labour: 1 year
Timber Hyne Timber
1300 304 963
www.hyne.com.au
25 years for structural damage from termites
Toilet suites Caroma (GWA Bathrooms and Kitchens) 13 14 16 Cisterns and pans
Product: 10 years
Parts and labour: 1 year

Seats and accessories
1 year
Fowler (GWA Bathrooms and Kitchens)
TRUECORE® steel frame Bluescope
1800 022 999
steeldirect@bluescope.com
Up to 50 years
To register and apply for BlueScope Warranty, ​click here
Polyethylene rainwater tanks and pumps Various
Please contact Coral Homes' Head Office on 07 5585 2555 Tanks: 10 years
Pumps: 2 years
Waterproofing Wet-Seal
1800 025 081
coral@wet-seal.ws
www.wet-seal.ws
Product and labour: 7 years


​*Manufacturer's warranty information shown is intended as a guide only. Due to the continuing development of Coral Homes’ designs and products, Coral Homes reserves the right to alter its product specifications and suppliers at any time and without notice. For further information on product warranties please contact directly the relevant manufacturer listed in the above table.