Service & Warranty
Experience Coral Homes’ continued high level of customer service and satisfaction after handover
From air-conditioning to appliances; basins to bricks; and tapware to toilets, thousands of products from dozens of suppliers have been used in the construction of Coral Homes. Coral Homes’ Service & Warranty Program gives homeowners the necessary information and tools to maintain and extend the life of products with specific warranty guidelines.
Product Warranty Guide
At the handover stage, Coral Homes’ Service & Warranty Program gives homeowners the necessary information and tools to maintain and extend the life of their products. A dedicated Service & Warranty Coordinator will arrange the fixing of any minor items such as hairline cracking to cornices and cabinetry adjustments, which may result when new homes settle.
The service period in Queensland is 12 months, while in NSW it’s 13 weeks. Watch the Aftercare video to the left or read about the step-by-step process below.
The contents of this page are intended as a guide only. Please refer to your HIA contract which takes precedence to the information shown. The term “maintenance period” is referred to as the “defects and liability period” in your HIA contract. For more information please refer to a Coral Homes representative. *Aftercare service rating is based on Net Promotor Scoring from 01.11.20 to 30.11.20.