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Client stories

Thousands of happy home owners since 1990

​At Coral Homes we consistently focus on achieving our goal of providing each and every one of our clients with a stress free and rewarding building experience. And having built thousands of homes since 1990, Coral Homes has forged a solid reputation built on the trust of a long list of clients. ​Browse through this page and see for yourself what our past clients are saying about why they chose to entrust their new home with Coral Homes – one of the most respected and trusted home builders in Australia.

Tony and Kay
Nelson Bay, NSW

My family has just moved into our beautiful Coral Home at Nelson Bay. We would like to thank the staff at Coral Homes for all the hard work and support during the process. 

My husband, Tony and I had a dream to build a house with our son Grant, his wife Cindy and their three daughters, Mia, Ava and Isla, to provide a large home for all of us.

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This was an ideal solution for a family that fished together for a living and provided a way for us to help our son's family live in a house that would last them a lifetime.​​​​

Right from the start of the planning process we were thrilled to be assisted by the Coral Homes' sales consultants, at the Newcastle sales office. 

They were able to visualise our dream of a 5 bedroom home with a separate one bedroom living space attached, so our extended family could live together but be independent of each other. They allowed us to change the Cloncurry design significantly to fit our large corner block at Nelson Bay. The advice they gave us at the design and planning stage was invaluable. 

​​​The customer support provided by the customer service team was fantastic. We felt at ease to contact them over any concerns or queries we had during the process.

The building supervisor was brilliant in his organisation and support during the construction of our home.

We will not hesitate to recommend Coral Homes to anyone thinking of building a home. Everyone who has seen our Coral Home cannot believe the house was built for the price we paid. We believe the high standard of construction and value for money provided by Coral Homes is unmatched with other building firms.

Thank you for helping us achieve the dream we had for our family.

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Damien and Anna
Buttaba, NSW

We wish to express our happiness with our new Coral Home that was completed in September. We found Coral Homes to be an excellent company to deal with throughout the whole process of building.

A special mention must be made to our Building Supervisor. He was an absolute pleasure to deal with. He kept us well informed of all processes and stages throughout the construction of our home. He was at all times, honest, knowledgeable and completely professional.

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​We would not hesitate in building with Coral Homes again and highly recommended your company to a number of friends and relatives.  

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​Ashlie and Shawn
Jimboomba, QLD

​I just wanted to say thank you to the entire team!

Our building supervisor is fantastic, no matter what we have asked he has always been able to answer our questions promptly and nothing has ever been too hard for him. 

He's an excellent supervisor and I think you'll find a lot of happy customers will come from his jobs. 

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All of your contractors have done a fantastic job on our house - our bricks and tiles are immaculate. Our painter and his wife were wonderful, we ran into them on site one Saturday and they were super friendly and have done a great job.

The chippy's are awesome too, they work so quickly.

There there was your sales consultant from the display house/sales, when we met him, he instantly made us feel comfortable. He, like our building supervisor, was available to answer our questions whenever we needed him. Even after the sale, he told us to contact him if we needed anything. He made sure we knew what we were getting and made our first building experience smooth.

When we met our building supervisor on site for the first time, he told us we wouldn't be in before Christmas. That was okay, we accepted that and were counting down to January. Then one night we get an email from our building supervisor - "Practical completion is the 3rd of December and you'll be in before Christmas". What a great Christmas present!

The colour selection appointment was so much fun, we had picked a lot of our stuff before going to the appointment but the showroom had so many other options. We spent $600 or thereabouts on upgrades because you had so many available inclusions! Other people we know have spent thousands with other companies to get what had included automatically.

Finally, I wanted to commend your company for under promising and over delivering because that is a great way to run a business! Lots of other companies do it the other way around and end up with disappointed and disgruntled customers. However, you now have two very happy customers on your hands!

Thanks again Coral Homes, when we build again, we will definitely be building with you guys!    

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​Adisa and Sefik
Boondall, QLD

This letter is to acknowledge our Building Supervisor's professional work attitude and commitment to quality workmanship​ whilst being a construction supervisor for two of the three homes that we have built with Coral Homes over the past five years.

Our Building Supervisor has shown a professional attitude on numerous occasions during the construction phase by not judging certain requests of ours but respecting them and working with us to achieve our desired outcome. 

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​Our Building Supervisor also demonstrated great flexibility around certain construction matters to allow us to achieve our goals.

I have found our Building Supervisor to be very reliable and making himself available at all times to listen and answer our phone calls. On the rare few occasions that he did not answer the phone call immediately he would ring us back within 10 minutes. When he was uncertain about a matter he would be honest about that and get back to us by finding out the correct information.

His organisation and planning skills have been exceptional during the last house construction clearly evident by him completing the house weeks earlier than the hand over date. The timely delivery of the products to the house as well as the careful timing of having the right crew on the work site at the same time ensured that the work could be carried out efficiently and smoothly.

Overall, our Building Supervisor's respectful, dedicated, reliable and caring work nature have allowed me to enjoy the house construction phases knowing the he is there to answer my concerns and knowing that he would try his best to resolve any issues promptly and professionally.

Due to my flexible work commitments, I was able to meet all the various work crews and enjoyed this greatly as I myself could tell them what I wanted and expected of them to clarify and issues.

   

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Michelle and Gary
Kensington Grove, QLD

​We would like to commend Coral Homes for our new home built at Kensington Grove. Your slogan 'Built on Trust' is very fitting.

The process that we experienced was well above our expectations. After a previous experience we had building with another builder we were apprehensive about building again. 

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However, we would recommend building with Coral Homes as we are very happy with the process we went through.

Right from the beginning when we first sat down with our sales consultant, to the final handover, our experience with all involved was wonderful.

​Our sales consultant helped us make the changes we wanted to suit our needs to accommodate Michelle being in an electric wheel chair. The input and suggestions helped to ensure we got the best value for money for the changes we wanted in the base design.

Our supervisor for the building of the house was very approachable and accommodating with our questions and nothing was a bother for him. The only regret we have is that we could not thank him personally on the day of the handover.

All the individual trades people were very friendly and accommodating, always sating hello and happy to answer any questions if we happened to be at the block at the same time for an onsite meeting.

The carpenter, plumber, painter, tiler, electrician all made our experience an enjoyable one. The all did something just a little bit extra to make our house what we wanted it to be.

A special mention to the carpenter and painter for their attention to detail and suggestions/assistance to ensure a great result.

We would be happy to relate our experience to others looking to build a home with Coral Homes. 

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Christopher and Phillipa
Rothbury, NSW​

​We have recently moved into our new home in Rothbury. My wife and I would like to thank Coral Homes for a quick and easy process. 

Our total build time was quick from start to finish and our supervisor had us in before Christmas, which is what we were aiming for.

Our whole experience with Coral Homes has been a positive one, from the time we started looking at your display homes where we dealt with your sales consultant, who has been a big help through the painful process of trying to get our house plans through a very restrictive Design Review Committee.

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We modified our house a fair bit to suit our needs which was never a problem for the sales consultant. This is also a credit to your house designs that enabled us to make changes so easily.

Once the building had commenced the speed that our house was built was amazing. My friend who lives up the road and could see my house would keep me updated and he couldn't believe how quickly the house went up. He built with another well known builder and his build time was another three months longer than ours! 

I never had any fears that our house wouldn't be finished on time with our building supervisor in charge. Coral is very lucky to have our Building Supervisor working for them as I found him very easy to work with, any questions I had were answered straight away in a way that I would understand. If I needed to see him, he was always willing to meet me on site. I found him to be such a professional supervisor, I have heard of horror stories where owners couldn't get in contact with their supervisor or worse. Our Building Supervisor always makes time for his clients. 

In conclusion I would like to thank Coral Homes for a totally calm, quick and stress free build. We are now living in our dream home and are so happy with the quality and value for money. If we build another home for investment purposes at a later date, Coral Homes will be the builder I choose. Your company has been professional in every department, from your sales person, head office to your tradies but especially our Building Supervisor, I hope he gets some recognition for the job he has done on our home. I have and will keep recommending Coral Homes to my friends..​

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​Kylie and Keenan
Gregory Hills, NSW

It is with great pleasure that I write this email to yourself in response to the exceptional customer service experience we had had with the Sydney sales office.

We approached your display homes earlier in the year and were immediately impressed with the quality of your builds, value for money and the approach taken by the sales staff. 

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Although we had already began the tender process with another builder, we were immediately drawn to the Marcoola display, and the sales consultant provided us an initial estimate a few days later.

​We made the decision there and then to stop the process with the other builder, and pursue the Coral design. Shortly after this, our sales consultant took over dealing with our build and it has been an absolute pleasure and ease dealing with them ever since. While we do not consider ourselves to be 'difficult' clients (I know there are many in the industry...) we did have a definite idea as to what we wanted in a house, and our sales consultant worked effortlessly to ensure everything was included in the design. 

When the initial tender was received, we were a little concerned at the cost of our site works (we have a sloping site). Our sales consultant offered us numerous options to try and reduce the cost of the tender, reconfiguring layouts, house positioning etc. Nothing was a hassle for her, and she was constantly looking for ways to allow us to 'have our cake and eat it too'.

During this period my husband and I flew up to QLD to have a look at the Marcoola 30 display (and others in QLD) to ensure we would be happy with our design. We loved the Marcoola and this cemented our decision, and talking with the Coral sales people up in QLD, again reaffirmed our confidence in the company. We did love the Daydream design, but when we discovered it wouldn't fit onto our block, we decided to stick to the Marcoola.

After playing around with the floor plan we eventually realised that in order to reduce the site works to an affordable level, we would have to start making too many compromises - which we were naturally hesitant to do. Our sales consultant picked up on our concern and offered us the Daydream 28 design. We were elated when we realised with a few small tweaks we could have the house of our dreams, on our block of land, and coming in within budget.

We have found our sales consultant to be reliable, efficient, trustworthy, very knowledgeable and most importantly passionate about helping us get it right. We signed the contracts last weekend and are now eagerly waiting for the build to begin. I am confident that we will continue to experience a high level of service as we progress through the process with Coral, and look forward to seeing our design come to life.

Our sales consultant is an asset to your company, and I am confident other clients would share the same belief. Thank you to our sales consultant and the rest of the Coral team for making what could be a potentially stressful process, easy, simple and suprisingly enjoyable. Can't wait for the slab to go down!

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Penny
West Wallsend, NSW

I would like to thank you all at Coral Homes for making my building experience such a pleasant experience.  

This was my first building experience and I went into this project with a little hesitation as I had heard many negative building experiences from other people (non Coral Homes projects).

Our building supervisor was always available and rang me throughout the project keeping me informed as to what was happening and preparing me for the 'next step'.  At no time did I feel that I was not apart of the building experience.

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I purchased my tiles and they were delivered on time (actually a couple of days early).  The service that I'd received while doing the tile selection was fantastic.  They had Kitchen and bathroom doors and finishes in the showroom so I was able to put them all together and see the whole kitchen and bathroom while I was only actually choosing the tiles.  What a great way to make colour selections!

The tradesman were all very accommodating - always contacting me in advance and offering advise (where necessary).

Finally my home project started with my Sales Consultant.  Our sales consultant spent time with me working out some minor design changes to my home.  She was able to offer practical advise as she has built several homes herself.  Thank you to the sales consultant - you are wonderful.

Once again, thank you all at Coral Homes.  I look forward to building another home with you in the future.  I have 'raved' about my building experience with you to all my friends and anyone that wants to listen.  My home is beautiful ... thank you, thank you, thank you.

I'm sure that I will be equally happy with the maintenance stage of the building experience. Our building supervisor is doing a fantastic job.​

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Phillip and Ruth​
Heddon Greta, NSW

I would like to congratulate you on the exceptional business you run. We have recently moved into our Coral Home and are of course delighted with it and have found the whole building experience to be just too easy!

Being first time builders it could have been a daunting experience but thanks ​to your friendly and helpful staff what fears we did have were soon laid to rest. 

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Our building supervisor was and still is only happy to answer any questions we had no matter how trivial we thought they were. Everything just flowed and left us little to be concerned about.

I would also like to mention the sales consultant from the display centre, who was so patient and helpful with us while we ummed and ahhed​ over what we wanted. As too was the young lady in the colour room. And I must also mention the Accounts Department who were always only too happy to help with any enquiry I may have had and extremely efficient.

I would not hesitate to recommend Coral Homes to anyone. Your team is committed to making the experience of building a home an enjoyable one and it is obvious that they believe in the product they sell and the company they work for.

Thank you again to all the staff involved in the process.

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​Christopher and Merilyn
Cameron Park, NSW

My wife and I have just had one of the most positive experiences of our lives and that is building​ with Coral Homes.

From the time of actual earthworks on my property to handing over the keys, your people have taken two days short of three months, how fantastic is that!

Every step and every person in your company are absolutely fantastic, I have not one negative in the whole process and I intend to tell as many people as possible how great your people are and your houses are the best.

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From​ the very first step in going to one of your display centres and meeting one of your sales consultants, who would have to be one of the nicest persons to deal with and part of the reason one chose a Coral Home because she went out of her way the very first time she met us to help select a home that would fit on our land, it was an absolute pleasure dealing with her.

The next stage is your head office staff, although not meeting them in person they were always pleasant and knew their job.

Then on to colour selection to select colours etc. One of the most pleasant and knowledgeable young ladies you would ever want to meet, very helpful in what could be a stressful stage of ones home.

One of the most important stages in the process is the building supervisor. We met our building supervisor on the day of the earthworks and knew from that day that things would run smoothly. He would have to be one of the best people you have in your company with every trades person we met having the utmost respect for him and they loved working for him.    

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Leanne and Darren​
Stanhope Gardens, NSW

My husband Darren and I are currently in the middle of building our home with Coral Homes and I would like to take the opportunity to tell you how happy we are so far with the whole experience.

From the very beginning in our dealing with the sales consultant at the display centre, right through to our current dealing with our building supervisor.

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We have been overwhelmed with how friendly, helpful and professional everyone has been. ​

​As a you couple wanting to build, we found it very hard for any company to take us seriously when looking for the right home to build. In our previous experience with another builder, we found every part of the process unnerving and complicated. We were left out of the loop at every stage and made to feel as though we were troubling them for any answer.

We have felt the opposite with Coral Homes. The Coral Homes' sales consultant was immediately accommodating and welcoming and offered his expertise in looking for the best house for our difficult block. Within days the sales consultant had gotten back to us with a few ideas on how best to build our house based on our very demanding building needs!

At every stage of the sales process, the sales consultant kept in contact with us and would often follow up queries for us before we even asked. We were extremely happy with the price and Brian made us feel more than comfortable when making the final decision.

As soon as construction started, we were directed to our building supervisor who immediately contacted us and was happy to explain the next stages in detail. I know that Darren speaks to our building supervisor numerous times in the week and always walks away from their conversations feeling confident. Our building supervisor has been patient and incredibly helpful in making sure the whole process is smooth and flawless.

We are ecstatic with the progress of our home and how fast everything is moving. As sales people ourselves, Darren and I are constantly talking about how happy we are with coral Homes with all of our clients and would not hesitate in recommending friends and family to build with Coral Homes.

I have not written this email for anything in return, rather just to thank all of the people involved in making this project such a pleasurable and exciting time for us.

Thanks so much.    

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Karen and John​
Pottsville, NSW

​I just wanted to say that my husband and I have had a great house building experience with Coral Homes.  We were very nervous about building as you hear some terrible stories about builders.

The sales consultant was an absolute gem with nothing being too much trouble for us first time builders.

Our building supervisor was excellent and how he remembers everything amazed us.  Once again nothing was too much trouble.

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​All the tradespeople were a pleasure and did a wonderful job. They never showed annoyance when we would drop by most days checking it all out.

The girls at the color choosing were so helpful and professional.

We would have no trouble in highly recommending Coral Homes to any friends or acquaintances and we would just like all involved to know how grateful we are for the beautiful home that was built for us.

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​Chris and Nichole
Fletcher, NSW

We moved into our Coral Home a few months ago now, and I just wanted to take this opportunity to say thank you to all at Coral Homes for your assistance during our build.

Everyone that we had contact with, including the sales consultant at the display centre, the ladies at the colour room, our customer service officer from head office and our building supervisor were an amazing help to us.

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And made the building process, which would normally be perceived as being a difficult and time consuming task a lot easier than expected.

​I also wanted to compliment the tradespeople involved in the build. There were a couple of occasions that we had to visit the site during the day and they were there and always found them to be polite and helpful and can't fault any of the work they have done.

We found that we had plenty of choice when it came to selecting materials and colours for our build, and loved how easy it was for us to make some minor adjustments to the plan to ensure that it suited us perfectly.

Once we had been in the house for 6 months, we were given the opportunity to raise any concerns or problems to be rectified. I am very impressed to admit that even though we searched through the house from top to bottom looking for something worth mentioning, we couldn't find anything at all that needed to be reported. I feel that shows exactly how high the standard of workmanship is.

We have all intentions of staying in our new home for many years to come, but we recommend you highly to anyone who will listen, and if at any point in the future we do decide to build again, Coral Homes will definitely be the first company we visit.

We originally found this design about 7 years ago, and no other house has even come close to being as perfect for us as this one is. So, thank you again everyone at Coral Homes for all of your assistance, professionalism and kindness before, during and after our build.  

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Rashida and Sajid
Gympie, QLD

Myself and my husband Sajid are clients of Coral Homes and have recently completed our project with Coral Homes.

We have enjoyed the whole journey from start to finish. As this was our first experience we were quite naive, but we feel lucky to be with Coral Homes who has a very efficient and experienced group of people recruited to help out the clients.​

Their valuable guidance was of enormous help to us at each and every step. 

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​We would like to thank everyone who contributed towards this project. They were always available whenever we wanted them. This motivated us to start our second project with Coral Homes.

Thank you very much once again. 

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​James and Carmen
Kellyville Ridge, NSW

​We are writing to you in relation to our home built by Coral Homes.

Can we just start by saying thank you for making our experience such a good one, and one that we will never forget due to the following reasons:

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1) The sales consultant from your Coffs Harbour display centre. Whilst my wife, daughter and I were on holidays the Coffs Harbour sales consultant had no dramas in researching if the home design we chose would in fact fit on the lot of land we had purchased. It was just all too hard with other builders. ​The scaling and photocopying of the layout onto our plans was not asked for by us but was done and insisted by the sales consultant and the lovely lady who was working beside him as well. Whilst all this was happening, our sales consultant was on the phone to another sales consultant in Sydney who was collating the info and confirming details of all of the above. This is service we just didn't think existed in the building industry, based on friends and colleagues who have built with other companies have explained.

2) The sales consultant from your Sydney display centre had such a non-arrogant, pleasant, helpful and all round genuine attitude towards us the moment we walked through the door and throughout the duration of our dealings with him. Believe us when we say, these are rare attributes to sales people. After many phone calls and emails from my wife and I, the sales consultant was always happy to discuss options and alternatives with regards to altering the shape of the house and many other requests on top of this as well. Nothing was ever an issue. These two people made it clear to my wife and I that we wanted a Coral Home. What can we say other than, Coral Homes is very lucky to have someone like them at the front line.

3) Our building supervisor. As if we didn't have enough good service already. Communication was excellent, we always knew where we stood with our building supervisor. Being able to communicate with him, sometimes as frequent as daily was one of the best parts about it all. Everything that he had said was going to happen, happened how he said it was going to happen. That sort of confidence in a building supervisor I can assure you down here hardly exists. I'll make reference to numerous owners in our new sub-division when they comment on how quickly, efficiently and professionally things happened on our lot. Talking to people such as the site cleaners and the Electrician that you contract, they also have commented to me about how much more professional Coral Homes are to most of your competitors.

4) The home design we chose!!! What a design. Whoever thought of this one is a genius, or just someone with 3 kids who they want to keep well away from the living and entertainment areas. My wife an I are very happy wiht the end result (as we are about to hand over tomorrow), the finishings, the workmanship and the whole process has been well managed by our building supervisor and well delivered by all of the people you contract to complete the work.

All of the people above speak highly of Coral Homes and we could tell with all of them that they are passionate about what they do and who they work for. This is what attracted us to Coral Homes and installed confidence in us straight away and along the way.

Carmen and I had also referred some clients to Coral through the Sydney sales consultant and they ended up building with you as well. I can also let you know that they share the exact same sentiments as we do, in relation to all aspects of the pre-construction and the construction phases.

We would like to extend our gratitude to everyone at Coral Homes but more importantly our building supervisor and sales consultant who have made this experience one for us to remember.

Look forward to dealing with you all again in the future.

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Konrad and Antoinette
Corrindi Beach, NSW

​My wife and I would like to thank Coral Homes for what can only be described as an effortless build.

We have both built a number of homes for our own use and for investments and we both agree that no other builder has come close to the level of service and communication of Coral Homes.

We were originally going to purchase a house and land package through another builder and after a number of items that were supposed to be included in the contract were not, and then a price increase for less product we decided not to proceed.

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We visited the Coral Display and the professionalism of your staff was fantastic. Nothing was ever too much trouble and everything was supplied to us prior to the date stated by the staff.

We started building with Coral and was keep informed of the progress of our house from the start to the end. There was a minor alteration required but it was discussed with us and then all alteration paperwork was sent to us in a timely manner, at no time did we feel like we were being taken for a ride.

My wife and I have recommended Coral Homes to friends, families and to fellow investors.

Thank you once again for making the building process what it should be, effortless and enjoyable. We recommend Coral Homes to anyone looking at building.​

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​David and Deanie
Floraville, NSW

We would like to pass on our feedback following the construction of our new home. Our dealings with Coral from the outset were always a pleasure.

Throughout the tender process nothing was ever too hard or a problem. Our sales consultant took a lot of time to walk through various Coral Homes' floor plans with us, helping us to select a home which suited our block and our family. 

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We wanted to make a number of fairly substantial changes to the original floor plan, fixtures and fittings of the home we selected and our sales consultant spent a lot of time investigating these changes for us and providing details up front about pricing, all of which made everything easy for us.

We considered a number of builders before we decided on Coral Homes, and the time the sales consultant spent with us was a major factor in our decision.

We were also very impressed with how everything went throughout construction, and our building supervisor played a large part in ensuring things went smoothly. The speed with which our house was built was extraordinary. Many of our neighbors have commented on how quickly the Coral Homes team works!. And no doubt that our building supervisor's supervision was a major factor in ensuring things were completed as quickly as possible.

As this was the first time we had built a new home, there were a number of areas where we required guidance on how to manage various processes, and our building supervisor was always forthcoming with sound advice and nothing was ever a problem for him.

Inevitably there were hurdles along the way which we needed to overcome and we were always grateful to be able to talk through everything with our building supervisor. Our building supervisor made himself readily available to us throughout construction, via phone, email and in person and this meant that we were always across what was happening with our house, what stage we were at and what we needed to do next to keep things moving forward. But what impressed us most about our building supervisor was his attention to detail. He approached the project as if it were his own home, and on several occasions he contacted us to make suggestions about ways we could make improvements, all of which have added to the look, feel and 'livability' of our home.

In addition, the other Coral Homes team members who were involved in constructing our home were always helpful and quick to respond to queries.

We would like to thank the entire Coral Homes team for helping us to create a new home for our family. We are extremely happy with the finished product and would certainly have no hesitation in recommending Coral Homes to anyone in the market for a new home.  

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