How to use this product warranty guide
There are literally thousands of products from dozens of suppliers which have been used in the construction of your home, each of which comes with its own manufacturer’s product warranty.
The below table is intended as an easy reference guide to the warranties in your home. To obtain full warranty terms and conditions for a product in your home please contact the manufacturer directly.
What to do if you have a warranty claim:
- Find the product in the below table
- Check that your claim is within the warranty period
- Contact the relevant company directly to make a claim
NOTE: If the product for which you wish to make a warranty claim is not stated in the below table, contact Coral Homes’ head office on 07 5585 2555.
| Product | Company | Contact | Warranty Guide* |
| Air conditioning | Cold Front | 07 5524 4439 coldfrontac.com.au | Daikin air-conditioning units: 5 years Ductwork: 10 years Zone motors and fittings: 1 year |
| Aluminum windows | A&L Windows | 07 3451 4100 www.alwindows.com.au | 7 years |
| Appliances | Technika | 1800 333 244 [email protected] | Parts and labour: 3 years |
| Basins | AFA, Base, Bristol, Kado, Memo, Mizu, Posh, Roca Venice (Reece) | 1300 553 437 www.reece.com.au | Product: 7 years (minimum) |
| Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Product: 10 years Parts and labour: 1 year | |
| Fienza | (07) 3490 6700 [email protected] | Product and Parts: 5 years Labour: 1 year | |
| Seima | www.seima.com.au/support/warranties/ | Product: 15 years Accessories (Wastes, overflows etc): 2 years Labour: 1 year | |
| Baths | Posh, and Kado (Reece) | 1300 553 437 www.reece.com.au | Product: 10 years |
| Clark (GWA Bathrooms and Kitchens) | 13 14 16 | Bath shell: 10 years Labour: 1 year | |
| Seima | www.seima.com.au/support/warranties/ | Product: 15 years Accessories (Wastes, overflows etc): 2 years Labour: 1 year | |
| Blinds | Lovelight | 1300 763 171 www.lovelight.com.au | Product: 1 year |
| Bricks | PGH Bricks | 131 579 www.pghbricks.com.au | Product: 25 years |
| Austral Bricks | 132 742 www.australbricks.com.au | Product: 100 years | |
| Cabinetry: laminate | Laminex and Formica | 132 136 www.laminex.com.au | Product: 7 years |
| Polytec | [email protected] | Product: 7 years | |
| Carpet and Flooring | Carpet Call | NSW – 02 8805 6717 NSW – [email protected] QLD – 07 3489 1333 QLD – [email protected] | Product: 5 years (minimum) Installation: 2 years |
| Ceramic tiles | Beaumont Tiles | 07 3373 6250 [email protected] www.beaumont-tiles.com.au | Product: 6 years |
| National Tiles | 1300 733 000 www.nationaltiles.com.au | Product: 6 years | |
| COLORBOND® steel fascia and gutter | Bluescope | 1800 022 999 [email protected] | Corrosion to perforation: up to 36 years Paint flake and peel: up to 20 years To register and apply for BlueScope Warranty, click here |
| COLORBOND® Steel roofing | Bluescope | 1800 022 999 [email protected] | Corrosion to perforation: up to 36 years Paint flake and peel: up to 20 years To register and apply for BlueScope Warranty, click here |
| Clay roof tiles | Bristile Roofing | 1300 274 784 www.bristileroofing.com.au | Roof tiles: 50 years Colour for life (clay tiles) Installation: 10 years For warranty information, Click here |
| Concrete roof tiles | |||
| Doors and mouldings | Hume Doors and Timber | 07 3489 6200 [email protected] www.humedoors.com.au | Doors: 5 years |
| Door sets and locks | Gainsborough Hardware | 131 418 [email protected] www.gainsboroughhardware.com.au | Tarnish resistant – 2 years Mechanical guarantee – 5 years |
| Garage doors | Steel-Line Garage Doors | 1300 767 900 www.steel-line.com.au | Garage Door: 1 year Opener: 5 years Motor – 2 years Electronics (Manufacture) Decowood Timber look doors (surface Coating): 3 years |
| Garage doors | B&D Doors | 13 62 63 www.bnd.com.au | Garage doors Panelift: 3 years Panelift Icon: 5 years Openers PanelPro: 2 years CAD PD, CAD S & Prodigy: 5 years |
| Hot water system | Rheem | 131 031 [email protected] www.rheem.com.au | Instantaneous gas units Accessories: 1 year Parts and labour: 3 years Heat exchanger: 10 years |
| Chromagen | 1300 367 565 www.chromagen.com.au | Solar hot water: 5 years Heat pumps Tank: 5 years Compressor: 1 year Gas Boosters(HE): 10 years Parts and labour: 1 year | |
| Insulation | CSR Bradford | 1300 850 305 www.bradfordinsulation.com.au | Batts: 70 years Reflective wrap: 10 years |
| PGF Insulation | www.pgfinsulation.com.au/technical-documentation/#product-warranty | Batts: 70 years Reflective wrap: 10 years | |
| Laminated vanities and kitchens | Please contact Coral Homes’ Head Office on 07 5585 2555 | Joinery: 2 years Hettich hardware: Limited lifetime Other products: 1 year | |
| Laundry tubs | Base and Everhard (Reece) | 1300 553 437 www.reece.com.au | Product: 25 years |
| Pest control | Bitt’n Pest Control | 1300 438 248 | 10 years (minimum) subject to 12 monthly inspections |
| Flick Anticimex (Enviropest) | 1300 354 254 www.flick.com.au/warranty/ | 10 years (minimum) subject to 12 monthly inspections | |
| Showers | Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Product: 10 years Parts and labour: 1 year |
| Phoenix Tapware | 1300 553 437 www.reece.com.au | Product and parts: 15 years Product, parts and labour: 1 year | |
| Kado, Mizu, Posh (Reece) | 1300 553 437 www.reece.com.au | Product: 7 years (minimum) | |
| Shower screens, mirrors and doors | Various | Please contact Coral Homes’ Head Office on 07 5585 2555 | |
| Sinks | AFA, Base, Franke, Mizu (Reece) | 1300 553 437 www.reece.com.au | Product: 10 years (minimum) |
| Clark (GWA Bathrooms and Kitchens) | 13 14 16 | Product: lifetime replacement Parts and labour: 1 year | |
| Seima | www.seima.com.au/support/warranties/ | Product: 30 years Accessories (Wastes, overflows etc): 2 years Labour: 1 year | |
| Staircase | Please contact Coral Homes’ Head Office on 07 5585 2555 | ||
| Stone benchtops | Caesarstone | 1300 119 119 | Original slab: 10 years |
| Installation | Please contact Coral Homes’ Head Office on 07 5585 2555 | ||
| Tapware | Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Product: 10 Years Finishes, parts and labour: 1 year |
| Kado, Mizu, Posh (Reece) | 1300 553 437 www.reece.com.au | Product: 7 years (minimum) | |
| Phoenix Tapware | 1300 553 437 www.reece.com.au | Product and parts: 7 years Mixer cartridge: 15 years Product, parts and labour: 1 year | |
| Toilet suites | Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Cisterns and pans Product: 10 years Parts and labour: 1 year Seats and accessories 1 year |
| Posh (Reece) | 1300 553 437 www.reece.com.au | Product: 7 years | |
| TRUECORE® steel frame | Bluescope | 1800 022 999 [email protected] | Up to 50 years To register and apply for BlueScope Warranty, click here |
| Polyethylene and Steel rainwater tanks and pumps | Various | Please contact Coral Homes’ Head Office on 07 5585 2555 | Tanks: 10 years Pumps: 2 years |
| Waterproofing | Wet-Seal | 1800 025 081 [email protected] wet-seal.com.au | Product and labour: 7 years |
How to maintain your street appeal and protect against the elements
Outside your home there are various elements that need to be maintained to ensure your home looks its best while your exterior continues to withstand the harsh Australian conditions.
| OUTSIDE YOUR HOME | ||
|---|---|---|
| Product | Manufacturer | Maintenance information |
| COLORBOND® steel | Bluescope | Maintenance of COLORBOND® steel |
| Garage door | B&D Doors | BND Resources for Owners |
| Garage door | Steel-Line | Steel-Line Owner’s Handbook |
| Paintwork | Dulux | Exterior Painting Guide |
| Render | Rockcote | Resources for Owners |
| Tiling | Beaumont Tiles | Tile Care |
| Water tank | Kingspan | Care & Maintenance Guides |
How to maintain a high level of comfort inside your home
Taking good care of the interior elements of your home will enhance your level of comfort and enjoyment with your new home in the long run.
| INSIDE YOUR HOME | ||
|---|---|---|
| Product | Manufacturer | Maintenance information |
| Air conditioning | Daikin | Maintenance |
| Bathrooms | GWA Bathrooms and Kitchens | Product Care and Maintenance |
| Bench tops | Caesarstone | Care and Maintenance Guide |
| Cabinetry | Information courtesy of Clayton’s. Please refer to the cabinet maker in your area. | Melamine & Laminate Care & Maintenance |
| Cabinetry hardware | Hettich | Hardware care and warranty guide |
| Carpet & Flooring | Carpet Call | Product care |
| Paintwork | Dulux | How to care for your paint |
| Low E Glass | A&L Windows | Clean and Care Guidelines |
| Low E Glass | Viridian | Cleaning and Maintenance Advice |
| Shower Base | Gleda – Streamline Waterstop Angle | Care and maintenance guide |
| Smoke alarms | Clipsal | Care and maintenance |
| Tiling | Beaumont Tiles | Tile care |
| Timber & Laminate Flooring | Carpet Call | Product care |
| Windows and sliding doors | A&L Windows and Doors | Care and maintenance |
Disclaimer
*Manufacturer’s warranty information shown is intended as a guide only. Due to the continuing development of Coral Homes’ designs and products, Coral Homes reserves the right to alter its product specifications and suppliers at any time and without notice. For further information on product warranties please contact directly the relevant manufacturer listed in the above table.
