How to use this product warranty guide
There are literally thousands of products from dozens of suppliers which have been used in the construction of your home, each of which comes with its own manufacturer’s product warranty.
The below table is intended as an easy reference guide to the warranties in your home. To obtain full warranty terms and conditions for a product in your home please contact the manufacturer directly.
What to do if you have a warranty claim:
- Find the product in the below table
- Check that your claim is within the warranty period
- Contact the relevant company directly to make a claim
NOTE: If the product for which you wish to make a warranty claim is not stated in the below table, contact Coral Homes’ head office on 07 5585 2555.
| Product | Company | Contact | Warranty Guide* |
| Air conditioning | Cold Front | 07 5524 4439 | Daikin air-conditioning units: 5 years Ductwork: 10 years Zone motors and fittings: 1 year |
| Aluminum windows | A&L Windows | 07 3451 4100 | 7 years |
| Appliances | Technika | 1800 333 244 | Parts and labour: 3 years |
| Basins | Ideal Standard (Reece) | 1300 553 437 | Product: 7 years (minimum) |
| Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Product: 10 years Parts and labour: 1 year | |
| Baths | Posh Kensington and Arc Kado (Reece) | 1300 553 437 | Product: 10 years |
| Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Bath shell: 10 years Labour: 1 year | |
| Blinds | Lovelight | 1300 763 171 | Product: 1 year |
| Bricks | PGH Bricks | 131 579 | Product: 25 years |
| Austral Bricks | 132 742 | Product: 100 years | |
| Cabinetry: laminate | Laminex and Formica | 132 136 | Product: 7 years |
| Carpet and Flooring | Carpet Call | NSW – 02 8805 6717 NSW – [email protected] QLD – 07 3489 1315 QLD – [email protected] | Product: 5 years (minimum) Installation: 2 years |
| Ceramic tiles | Beaumont Tiles | 07 3373 6250 | Product: 6 years |
| National Tiles | 1300 733 000 | Product: 6 years | |
| COLORBOND® steel fascia and gutter | Bluescope | 1800 022 999 | Corrosion to perforation: up to 36 years Paint flake and peel: up to 20 years To register and apply for BlueScope Warranty, click here |
| COLORBOND® Steel roofing | Bluescope | 1800 022 999 | Corrosion to perforation: up to 36 years Paint flake and peel: up to 20 years To register and apply for BlueScope Warranty, click here |
| Clay roof tiles | Bristile Roofing | 1300 274 784 | Roof tiles: 50 years Colour for life (clay tiles) Installation: 10 years For warranty information, Click here |
| Concrete roof tiles | |||
| Doors and mouldings | Hume Doors and Timber | 07 3489 6200 | Doors: 5 years |
| Door sets and locks | Gainsborough Hardware | 131 418 | Tarnish resistant – 2 years Mechanical guarantee – 5 years |
| Garage doors | Steel-Line Garage Doors | 1300 767 900 | Garage Door: 1 year Opener: 5 years Motor – 2 years Electronics (Manufacture) |
| Garage doors | B&D Doors | 13 62 63 | Garage doors Panelift: 3 years Panelift Icon: 5 years Openers PanelPro: 2 years CAD PD, CAD S & Prodigy: 5 years |
| Hot water system | Rheem | 131 031 | Instantaneous gas units Accessories: 1 year Parts and labour: 3 years Heat exchanger: 10 years |
| Chromagen | 1300 367 565 | Solar hot water: 5 years Heat pumps Tank: 5 years Compressor: 1 year Gas Boosters(HE): 10 years Parts and labour: 1 year | |
| Insulation | CSR Bradford | 1300 850 305 | Batts: 70 years Reflective wrap: 10 years |
| Internal plumbing | Reliance | 1800 810 803 | Yorkflex Sharkbite (pipe and fittings): 25 years RMC valves: 2 years |
| Laminated vanities and kitchens | Please contact Coral Homes’ Head Office on 07 5585 2555 | Joinery: 2 years Hettich hardware: Limited lifetime Other products: 1 year | |
| Laundry tubs | Everhard (Reece) | 1300 553 437 | Product: 25 years |
| Pest control | Enviropest | 1800 048 200 | 20 years (minimum) subject to 12 monthly inspections |
| Showers | GWA Bathrooms and Kitchens | 13 14 16 | Product: 10 years Parts and labour: 1 year |
| Phoenix Tapware | 1300 553 437 | Product and parts: 15 years Product, parts and labour: 1 year | |
| Shower screens, mirrors and doors | Ventora (Regency and Stegbar) | 1300 737 909 | Product: 3 years |
| Sinks | Mizu (Reece) | 1300 553 437 | Product: 10 years (minimum) |
| Franke (Reece) | 1300 553 437 | Parts and labour: Granite: 25 years Stainless steel:50 years | |
| Clark (GWA Bathrooms and Kitchens) | 13 14 16 | Product: lifetime replacement Parts and labour: 1 year | |
| Staircase | Please contact Coral Homes’ Head Office on 07 5585 2555 | ||
| Stone benchtops | Caesarstone | 1300 119 119 | Original slab: 10 years |
| Installation | Please contact Coral Homes’ Head Office on 07 5585 2555 | ||
| Tapware | Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Product: 10 Years Finishes, parts and labour: 1 year |
| Dorf | 13 14 16 | Tapware engine: 20 years Finishes, parts and labour: 1 year | |
| Reece | 1300 553 437 | Product: 7 years (minimum) | |
| Phoenix Tapware | 1300 553 437 | Product and parts: 7 years Mixer cartridge: 15 years Product, parts and labour: 1 year | |
| Toilet suites | Caroma (GWA Bathrooms and Kitchens) | 13 14 16 | Cisterns and pans Product: 10 years Parts and labour: 1 year Seats and accessories 1 year |
| Fowler (GWA Bathrooms and Kitchens) | |||
| TRUECORE® steel frame | Bluescope | 1800 022 999 | Up to 50 years To register and apply for BlueScope Warranty, click here |
| Polyethylene rainwater tanks and pumps | Various | Please contact Coral Homes’ Head Office on 07 5585 2555 | Tanks: 10 years Pumps: 2 years |
| Waterproofing | Wet-Seal | 1800 025 081 | Product and labour: 7 years |
Disclaimer
*Manufacturer’s warranty information shown is intended as a guide only. Due to the continuing development of Coral Homes’ designs and products, Coral Homes reserves the right to alter its product specifications and suppliers at any time and without notice. For further information on product warranties please contact directly the relevant manufacturer listed in the above table.
