The Process

Whether you are a first home buyer, upsizing to accommodate your growing family or downsizing to retire, building a home is one of the biggest and most exciting purchase decisions you can make in your lifetime. With over 30 years’ experience building new homes and thousands of happy homeowners to our name, Coral Homes knows how to make the building experience an enjoyable and rewarding one. Here we have put together a comprehensive guide to the process of building your new home to help you along the journey.

Choose your Home Design

Browse through our product range on our website to find a home that suits your lifestyle and budget. Use the home finder on our website to filter our range with your requirements. Another way you can explore our home designs is to take a virtual tour of our many display homes online.

TIP: This is a great time to also check out our current offers on our website.

Explore our Display Homes

Visit a Coral Homes display centre to find inspiration for your home and to discuss your requirements with one of our New Home Consultants. We maintain a great range of single storey and two storey homes on display to suit a range of lot sizes, all of which are conveniently located in leading land estates and prime locations from Hervey Bay to Sydney. Visiting our displays is also a great way to see the high level of quality and craftmanship in our homes.

TIP: If you’re considering buying a block of land, why not ask one of our new home consultants for a free assessment of your block before you purchase it?

Also, feel free to explore our Selection Showrooms on Saturdays to find inspiration for your new home.  There is no appointment necessary, but please check the website for the latest opening dates and times.

Looking for Land?

Take the stress out of finding a block of land and a home to match with a fixed price home and land package. We have made finding your new home easy by partnering with some of the leading developments in QLD and NSW, creating a selection of conveniently packaged turn-key home and land solutions with great value inclusions.

If you can’t find what you are after, Coral Homes can create a package for you on your desired block of land.

Do you own a block of land?

If you already own a block of land, we’ll provide advice on all aspects of choosing a floor plan that fits your block size and suits your requirements, facade options available to give your new home additional street appeal, and what inclusions you would like for your new home. We can also provide you with a fixed price for your new home with zero to pay up front*.


Get a Free Estimate

Request a free estimate from your New Home Consultant or Request a Quote online via our website. If you already have land, simply provide us with a plan of your block of land and information on any covenants that may apply to your new home and we can produce a free estimate for you, including the site works.

Take a Walk-Through Tour

A very important step we like to do at Coral Homes is take you on a walk-through tour of one of our displays with a New Home Consultant.  This allows us to demonstrate everything that is included in your estimate and make any amendments to suit your needs.

TIP: Ask your New Home Consultant about taking advantage of our Express to Contract Service which allows you to fast track your journey.

Enter into a Preliminary Agreement

Upon your approval of the estimate, Coral Homes will prepare a preliminary agreement at which time a small fee of $2,500 is payable. The amount is non-refundable, but is fully deductible from the final contract price of your home and allows Coral Homes to produce the necessary reports on your land to provide you with a fixed price contract.

What's included:

  • Soil testing report
  • Preliminary Council searches
  • Contour survey
  • Site inspection report
  • Wind rating report
  • Preliminary drawings
  • New home tender preparation

TIP: Now is a great time (if you haven’t already) to start thinking about the external colour scheme of your new home. This information will be needed for council and convenant (if applicable) approvals.  Explore our Selection Showrooms on Saturdays to find inspiration for your new home.  There is no appointment necessary, but please check the website for the latest opening dates and times.

New House Tender

Coral Homes will provide you with a new home tender and preliminary drawings for your new home. This is the opportunity for you to check your plans, inclusions and pricing before proceeding to a contract.

Sign your HIA Contract

Upon acceptance of your new home tender, your Contract will be ordered with Head Office. Once completed you will receive a HIA contract along with full working drawings for your new home.

At your contract signing appointment your balance of your 5% deposit is paid will be due and payable. Once Coral Homes has received you balance of 5% deposit we will lodge your building, plumbing and drainage applications with your Local Authority / Private Certifier.

Shortly after signing your HIA contract, you will receive a call from your Pre-Site Customer Service Officer who will guide you though the administration phrase of obtaining your building approval and required documents for you to be able to commence on site.

You will be contacted to arrange appointments for your tiling selections, lighting and electrical consultation and MyChoice Selection Showroom consultation. You will need to complete your tiling selections prior to selecting your colours at one of our MyChoice Selection Showrooms and you will be sent a pre-start colour selection guide to complete before you attend your appointment at our MyChoice Selection Showroom.

TIP: Make sure the balance of your 5% deposit is settled at your contract signing appointment to avoid unnecessary delays.

Tile Selections

Now it’s time to complete your tile selections with the guidance of an expert tile consultant. Browse through the options available to you and get the right advice to ensure you have the latest on-trend colour scheme for the all-important tiled areas of your new home. You will be contacted to arrange an appointment to complete your final tile selections at one of our tile partner's conveniently located tile showrooms.

Lighting and Electrical Consultation

A trained consultant will assist you with your lighting and electrical plan. During your consultation you will see your electrical plan designed on the screen in front of you as your consultant takes you through the rooms of your new home to discuss the various options. You will be contacted to arrange an appointment to attend your consultation, or if you can’t make it in person you can opt for a remote consultation over the internet and phone.

MyChoice Selection Showroom Appointment

Bring your completed pre-start colour selections and tile samples along with you to an exclusive consultation with an interior designer at our MyChoice Selection Showroom, where we’ll assist you every step of the way with your selections to ensure you have a beautiful new home which is just right for you.

You’ll need to complete your pre-start colour selections and tile selections before you can attend a MyChoice Selection Showroom consultation. You’ll be contacted to arrange an appointment.

Site Start

Once the necessary documentation has been received by Coral Homes, a site start date can be issued by your pre-start customer service representative.

Documentation checklist:

  • All variations signed
  • Lighting and electrical, tile and myChoice appointments completed
  • Authority to Commence Construction (ACC) issued to Coral Homes from lender
  • Approvals received from your Local Authority / Private Certifier
  • Covenants approved (if applicable)
  • Proof of land ownership provided
  • Proof of loan provided (if applicable)
  • Confirmation that a joint NAB account has been set up with 15% of contract value deposited (if you are paying with cash)
  • Evidence of capacity to pay issued to Coral Homes (if you are paying with cash)

Your building supervisor will contact you to arrange a meeting on site where you discuss all aspects of the construction of your new home and answer any questions you may have at this stage.

Your building supervisor will provide you with a weekly update on the progress of your home throughout the building process. Your on-site customer service representative will call you prior to commencement of construction to check if you have any additional queries at this stage, and will be available as a secondary point of contact to answer your queries throughout the build. If you have any non-urgent questions, feel free to raise them in your weekly call with your building supervisor.

Base Stage

For a standard home with a slab on ground construction, “base” stage is complete when the building’s slab is poured.

Construction works:

  • Level house pad excavation
  • Concrete floor slab pouring
  • Foundation works

It’s at this stage when 10% of your contract value is due as a progress payment. 

Frame stage

“Frame” stage is complete when the building’s frame is finished ie wall frames are fixed, roof trusses are fixed, and all tie downs and bracing are complete.

Construction works:

  • House frame erection (excluding garage or portico for two storey homes)
  • Roof truss erection

At this stage 15% of your contract value (QLD) or 20% of your contract value (NSW) is due as a progress payment. 

External Cladding Stage

“External cladding” stage is complete when external wall cladding, roof covering, external windows and sliding doors are fixed. This excludes the garage door and external hinged doors.

Construction works:

  • Fascia and guttering installation
  • Bricklaying / cladding installation
  • Roof installation (except for two storey homes)
  • Window installation
  • Plumbing and electrical positioning
  • Structural flooring laid (two storey homes only)

At this stage 35% of your contract value (QLD) or 30% of your contract value (NSW) is due as a progress payment. 

Fixing stage

“Fixing” stage is complete when all internal linings, architraves, cornice, skirting, doors to rooms, wet area tiling, built-in cabinets (excluding shelves), and built-in cupboards (excluding shelves and robe fitouts) of your home are fitted and fixed into position. This excludes baths, stone bench tops and glass splashbacks which are installed after this stage is complete.

Construction works:

  • Plasterboard lining installation
  • Wet area tiling
  • Staircase installation (two storey homes)
  • Door installation
  • Architrave and skirting board installation
  • Kitchen installation

At this stage 20% of your contract value is due as a progress payment.

Practical Completion

“Practical completion” stage is reached when all work is completed in compliance with your contract including all plans and specifications for the work and all statutory requirements applying to the work. As per your contract this excludes any “minor defects or omissions” which do not affect the home being occupied; such items are addressed in the final walk through inspection.

Construction works:

  • Painting
  • General site clean up
  • Flooring installation
  • Electrical and plumbing final fit
  • Carpentry final fit

At this stage 15% of your contract value is due as a progress payment. Remember that all progress payments are required within 5 working days from when you are issued a progress claim.

TIP: It’s important to ensure your home and contents and building insurances take effect from the date of practical completion.

Independant Quality Inspection

Once the home is completed, your Building Supervisor will undertake their own quality inspection and arrange the necessary rectification works. After these rectifications are completed, an Independent Quality Inspector will assess the home and complete their independent quality review*.

*Excludes Hervey Bay region.

Final walkthrough inspection

Once the Independent Quality Inspection has been undertaken*, your Building Supervisor will arrange a time for your ‘client walk-through meeting. The final walkthrough inspection is your opportunity to identify any of the “minor defects or omissions” which are excluded from the practical completion stage of your building contract, but which you would like rectified prior to handover.

Together with your building supervisor, you will inspect your home and identify any outstanding items that need to be addressed. Your building supervisor will address these items prior to the home being officially handed over to you, a period which normally takes around 10 working days from the date of the final walkthrough inspection.

TIP: Remember to allow a minimum of 2 weeks to organise your utility providers prior to moving in.


When all the outstanding items have been completed and your final payment has been received, your building supervisor will arrange a meeting with you on site to officially handover your new home. 

At the handover meeting, your building supervisor will walk you through your new home and provide helpful advice, guidance and demonstrations for important maintenance matters including your electricals, your foundations, general safety, pest control and proper care for your inclusions.

It’s at this meeting you’ll be finally issued with the keys to your new home!

Service and Warranty Program

Whilst your beautiful new Coral Home has been constructed to a very high standard, you may still experience the minor effects of natural ground movement and settlement of the building once construction has been completed. Rest assured this is completely normal.

To help you settle in, Coral Homes will provide you with our ‘Service Period Program’ (otherwise known as a defect liability period), whereby we will address any of the minor items which may occur as a result of your new home settling. Usually these issues are as simple as minor cracking to your cornices, or adjustment to doors. Don’t wait until the end of the Service Period to document your items; document them as you notice them to ensure nothing is missed during this time.

In QLD the Service Period is 12 months commencing from practical completion and in NSW this period is 3 months.

Visit our Frequently Asked Questions link ( fur further information.

Service Period 

All of the Service items you would like addressed will need to be emailed back to Coral Homes in one list before the end of your Service Period.

Don’t worry - Coral Homes will remind you when the end of your Service Period is approaching, and you’ll receive a phone call and an email from your dedicated Service & Warranty Coordinator at least 4 weeks prior, to remind you to lodge all your requests on time.

Service Appointment 

After your Service List has been received by Coral Homes, your Service & Warranty Coordinator will call you to discuss each item and arrange a meeting at your home.

At this meeting, your Service & Warranty Officer will attend in conjunction with any required suppliers and trades with the intention of having all items completed with minimal disruption to your schedule.

Your Service & Warranty Officer will do a thorough inspection of all your requests and answer any questions you may have. He will also check your landscaping and advise on any items you need to address to ensure your foundations are being adequately maintained.

Service Period Completion 

Service Period completion is reached when all your Service items have been addressed, including any required works.

Your Service & Warranty Coordinator will contact you via both phone and email to confirm your satisfaction prior to closing the Service Period.

Warranty Period

Government legislation ensures that your home is covered against structural damage by a statutory Builder’s Warranty for a period of 6½ in QLD and 6 years in NSW. The structural warranty period is also covered by a certified building insurance policy which is mandatory in both QLD and NSW. For more information please visit QBCC’s website (for QLD customers) and the NSW Fair Trading website (for NSW customers).

Our Service & Warranty Team are available to support you during this time with any questions or concerns you may have. Just contact them directly at and you will receive a response within 2 business days. The Service & Warranty Team will assess your concerns and provide the appropriate direction.

It is important as a homeowner that you continue ongoing maintenance to your home and arrange regular servicing of various products throughout. We have a helpful link that will assist and provide further information on this topic (