Service and Warranty

Coral Homes' Service and Warranty program

See for yourself how our Service and Warranty program works. Download our guide to the process which provides an explanation of Coral Homes' service and warranty maintenance program, and how we help you settle into your home well after you take ownership of the keys. 


Manufacturer Warranty Care Information

Your new home has been constructed utilising literally thousands of products, many of which require ongoing maintenance to ensure they stand the test of time. Refer to manufacturer's information on how to properly maintain your new home.


Product warranty guide

Coral Homes utilises leading suppliers to incorporate the highest quality inclusions for your new home, each of which comes with its own manufacturer's warranty. To access an easy-reference product warranty guide for your home, please select your build region from the below list:

Hervey Bay
Brisbane, Gold Coast, Sunshine Coast
Ballina, Lismore, Byron
Coffs Harbour, Grafton
Port Macquarie
Newcastle, Central Coast

Landscaping and maintenance of your foundations

Just like other products in your home, your foundations require maintenance to maximise their performance ensure the structural integrity of your investment over time. Here is all the information you need in relation to your foundations, landscaping, site drainage and surface water grates.


Termite management

Your home has been constructed with an exposed slab edge around its perimeter as a termite protection zone. This is a tried and tested termite prevention method, and is designed to force termites out of the ground so they have to build a mud trail over a physical barrier before they enter your home. As a result, you will clearly be able to see if termites are trying to enter your home and you can take action accordingly.


Frequently asked questions

Coral Homes' maintenance service program is about working with you to ensure you settle in comfortably into your new home. Find the answers you need to commonly asked questions about this important service.


​NOTE: The contents of this page are intended as a guide only. Please refer to your HIA contract which takes precedence to the information shown. The term "maintenance period" is referred to as the "defects and liability period" in your HIA contract. For more information please refer to a Coral Homes representative.